Privacy policy

Last Updated: [30/09/2025]

FLEXIHAVEN – Physiotherapy Home Care we respect your privacy and is committed to protecting your personal information in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Information We Collect

We may collect the following information from you when you use our website or services:

Name, email address, phone number, address
Appointment date, time, and location preferences
Medical history or health-related details you voluntarily share for treatment purposes
Payment information (will be shared within 24hrs of your booking)
Technical data such as IP address, browser type, and cookies (if you use our site)

How We Use Your Information

We may use your information to:

Schedule and provide physiotherapy home-care services
Communicate appointment details and service updates
Maintain patient records for follow-ups
Improve our services and website performance
Comply with legal requirements

Data Protection

We maintain reasonable security measures to protect your personal and health information from unauthorized access, misuse, or disclosure. Access to your data is restricted to authorized staff only.

Sharing of Information

We will never sell or rent your personal information. We may share your data only:

With your consent
When required by law or regulatory authorities
With trusted service providers who assist in delivering our services (e.g., payment processors)

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Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at:
📧 [flexihavenphysio@gmail.com]

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